Burst water main flooded the Stratford Centre
PUBLISHED: 08:49 30 July 2018 | UPDATED: 09:47 31 July 2018
London Fire Brigade
A burst water main flooded around 50 shops in the Stratford Centre yesterday.
Ten fire engines and 70 firefighters were called to the Broadway to deal with the flooded road and shopping centre concourse.
Sandbags were distributed to help prevent further food damage.
Water from the Thames Water pipe flooded the road to a depth of around eight inches.
Residents in E7, E11 and E15 postcodes have had issues with their water supply as a result of the burst pipe, according to Thames Water on Twitter.
People living in tower blocks are still being effected due to the drop in water pressure caused by the pipe bursting.
Those needing bottled water can collect some from Thames Water at the rear of Gala Bingo in Kerrison Road, Stratford.
However Patricia Gregory, 53, who lives in Maryland said the lack of water pressure means her taps are not working properly and more needs to be done to ensure elderly residents have access to water.
“How do they expect elderly people to get all the way to Stratford and carry it back?” she said.
However a Thames Water spokeswoman said they have delivered water to everyone who is registered as having special requirements and if anyone not on the register needs bottles delivering they should call.
Emergency services were called at 9.17 am and the flood water was cleared just before 5pm. The shopping centre was closed while the water was being cleared.
Station manager Clinton Walsh, who was at the scene, said: “Crews worked hard to try and prevent flood water from entering the properties.”
Thames Water has apologised for the disruption.
A spokeswoman said: “We are sorry for the disruption caused by the burst pipe. We have been supporting the businesses affected by the flooding and have worked hard to restore water supplies to the area while we plan the repair to our pipe.
“A few customers in high rise buildings may still have lower pressure than normal so we are keeping our bottled water station at the bingo hall open while we get things back to normal for those people.
“We expect to have the pipe fixed later today and then will spend the next few days repairing the road surface and pavement. We will have the job finished as soon as we possibly can.”
Mayor of Newham Rokhsana Fiaz bemoaned the “disruption and chaos” caused by the flood, adding there has been a “significant loss of trade for approximately 50 businesses inside Stratford Shopping Centre, and others nearby have been without water”.
Ms Fiaz, who reported the incident while heading to the cinema, also questioned how this happened after money was invested into the area’s water infrastructure before the Olympics.
She added that “exactly six years from the games, we are encountering significant issues that have caused major disruption to local businesses, left many residents in two boroughs with either no water or low pressure, and who now have to go to a car park some distance from where they live to collect bottled water”.
You can contact Thames Water on 0800 980 8800.