Stratford ticket offices to close in April
- Credit: PA Archive/Press Association Images
Commuters using Stratford Tube Station could face disruption as ticket offices are set to close permanently by the end of April.
On April 7, the north ticket hall’s ticket windows, at the entrance to Westfield, will close and work is expected to last for up to one month.
From April 27, the office in the east ticket hall, which is next to the bus terminal, will also be closed.
The work will involve the installation of additional ticket machines and is expected to last up to three months.
London Underground’s chief operating officer Nick Brown said the closures are part of a “phased programme” across London in which staff will be moved to ticket halls, gate lines and platforms to offer assistance where it is most needed.
You may also want to watch:
“Our customers and our staff are at the centre of our approach to customer service,” he said. “Staff are being equipped with the latest technology to help customers with their journeys.”
Ticket office staff will be on hand to assist train users with “smarter” ticket machines, which will offer guidance in 17 different languages.
- 1 Jailed man caught with knife in Stratford to be handed court order
- 2 Worshippers at mosque in Upton Park aim to raise £35k for Royal British Legion's Poppy Appeal 2021
- 3 Cause of death remains unknown after body found in disused Forest Gate pub
- 4 Man given community order for 26 counts of criminal damage after scratching name into property
- 5 Forest Gate triple shooting: 'Safety is everybody's business,' councillor says
- 6 Thames Barrier closing for 200th time amid potential east London flooding
- 7 Body found in derelict pub in Forest Gate
- 8 Hundreds arrested after police crackdown on county lines
- 9 Player ratings: Cresswell shines for West Ham in KRC Genk victory
- 10 Newham mathematician to fill in for Countdown presenter and expectant mum Rachel Riley
The station will remain open throughout and the improvement in efficiency is expected to save £50million a year and £270m by 2020/21, according to Transport for London.