Stratford families ‘annoyed’ with housing association employees for taking their parking bays

PUBLISHED: 14:43 08 June 2016 | UPDATED: 13:20 14 June 2016

Residents of Nina Mackay Close say they cannot park in their designated spaces because of employees from East Thames Housing Association

Residents of Nina Mackay Close say they cannot park in their designated spaces because of employees from East Thames Housing Association


Furious residents say employees from a nearby housing association are parking in their allocated car spaces.

Picture courtesy of Google Earth. Image shown may include cars of residents who live in Nina Mackay ClosePicture courtesy of Google Earth. Image shown may include cars of residents who live in Nina Mackay Close

Families who live in Nina Mackay Close, Stratford, say employees from East Thames Group, whose head office is a seven-minute walk away, have been parking in their spaces.

The tenants say their own housing associations Family Mosaic and L&Q have failed to act and the lack of security in the close is leading to “anti-social behaviour” and “drug-taking” as a result.

Resident and father-of-three Lukawu Pindy said it was “annoying” that the people who lived in Nina Mackay Close “do not have any space to park our cars”.

He said: “The people who work in East Thames are the main offenders. They should know better because they are working for a housing assocation.

“It stops me taking the kids to football or picking them up for school.”

The 33-year-old said numerous complaints had been made to Family Mosaic and L&Q who each manage six of the twelve properties.

He said: “They do not really do anything about it. We do pay a service charge. Where does that go to?”

Anwara Begum, who has lived in the close for more than eight years, said the close had become a “hotspot” for drivers in the last two-and-a-half years.

Married mum-of-two Anwara said: “It’s terrible. I have never let my children go down there to play. It is not just a parking issue, we have homeless people.”

The 33-year-old added that she and other residents have asked for an electric gate to be installed to make the area more secure.

She said she was told a disagreement between Family Mosaic and L&Q over costs had prevented this from happening.

Anwara said: “We are always told by our housing officer that if it becomes dangerous for us to call the police but we cannot call 999, we have to call 101.”

A spokeswoman for East Thames Group said: ‘We have received a complaint from a resident of Nina Mackay Close and we are investigating the issue.’

The Recorder also contacted the two housing associations responsible for providing residents with parking spaces.

A spokeswoman for Family Mosaic said she “was aware of the onsite parking issues and have been working with our residents to try and resolve the issues”.

She said: Our local Neighbourhood Manager has met with residents, as well as the L&Q Housing team, to try to come up with some measures to prevent further unauthorised parking.

“Following these discussions, it was initially proposed that an electronic gate be installed at the entrance of the close.

“However, this option could not be pursued as the other parties who have an interest in the other block would not commit to this potential solution.

“Family Mosaic are unable to fully fund the initial and ongoing costs given that some of the properties in the close are owned by another housing association.

The spokeswoman added the implementation of “a parking enforcement scheme for the six Family Mosaic parking spaces” would be discussed with residents as an alternative deterrent.

An L&Q spokesman said: “We have consulted with our residents who at present are not calling for parking controls. We will continue to listen to the concerns of residents and work with our partners, Family Mosaic.

“Should we find any further action is required we will look to implement appropriate measures to resolve the issue.”

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