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Upper Road Medical Centre in Plaistow told to improve in three months or face closure

PUBLISHED: 11:33 23 February 2017 | UPDATED: 11:33 23 February 2017

Upper Road Medical Centre is facing possible closure (Pic: Google)

Upper Road Medical Centre is facing possible closure (Pic: Google)

Archant

A GP practice in Plaistow faces closure unless it improves the quality of care it offers to patients in the next three months.

Upper Road Medical Centre in Upper Road, has been given a final warning today by government health inspectors after it was rated inadequate for the third time since June 2015.

The surgery, which is run by Dr Abul Kashem Mohammed Zakaria, was placed into special measures in August 2015 and again for second time in February last year following inspections by the Care Quality Commission.

The closure warning has been issued today following the publication of a damning report detailing an inspection carried out by the CQC last November.

Ursula Gallagher, CQC’s deputy chief inspector of general practice, said: “At our inspection on 17 November 2016 we found some further improvement had been made, however there continued to be shortfalls in medical record keeping and we also found medicines were not always properly and safely managed.

“The provider had enlisted external help and support to enable it to strengthen leadership and governance and to address shortcomings in medical record keeping.

“The service remains in special measures and will be inspected again within three months, and if there is not enough improvement we will move to close the service. It will be kept under review and if needed could be escalated to urgent enforcement action.

“An action plan was in place and progress was being made. However, until processes to maintain complete medical records were embedded people were at high risk of avoidable harm.”

More to come.


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