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Survey reveals improvement in Newham General Hospital diabetes care

PUBLISHED: 06:00 07 July 2012

Diabetic patients admitted to Newham General Hospital have reported increased levels of satisfaction with their treatment.

Three quarters of those who took part in an NHS survey last year said that staff gave them the emotional support they needed. This was up on the 66 per cent who said the same thing in 2010.

Nine in 10 patients said they were extremely satisfied with the care they received for their diabetes, an increase on the eight in 10 the previous year.

However, only one quarter of those who took part said that all or almost all staff were able to answer questions in a way that they understood.

One fifth of patients in 2011 said their choice of meals was not always or almost always suitable - but this was still an increase on the 40 per cent who expressed the same sentiment in 2010.

The audit was carried out on in a number of hospitals in England and Wales on behalf of the NHS in October last year.


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