OPINION: Local GP and chair of Newham Clinical Commissioning Group (CCG) Dr Prakash Chandra supports cross service care.

PUBLISHED: 08:00 21 June 2017

Andrew Baker. 07977074356

Too often it seems health and social care services are focused on organisational boundaries rather than the specific needs of those living and working in the borough.

That is why some community, health and social care services in Newham, under guidance of Newham Clinical Commissioning Group, are joining forces to take a different approach: one that is focused on the needs of each individual so their care is coordinated, efficient and effective – and they get exactly what they need.

This approach – where organisations get together to take responsibility for providing high-quality, cost-effective services – is called an Accountable Care System (ACS).

Under this system, NHS Newham Clinical Commissioning Group will take overall responsibility for a coordinated approach which breaks down professional and organisational boundaries and involves people in their own care, along with their carers and families.

It means people who provide our essential health and social care services day in, day out will be working together as a team to manage and coordinate every individual’s care, from start to finish.

This joined-up, innovative approach also provides an exciting opportunity for healthcare professionals to look at groups of our population, spot trends and get a better idea of people’s health and care needs so we can act quickly to prevent health and social care problems developing.

IT systems will share information so that people don’t have to repeat their story every time they see someone new and care will be provided where it is most convenient and effective.

For example, someone may be better cared for at a GP practice, a community centre or even at home rather than at hospital.

People will also have a chance to have a greater say in their care: how, where and when it is provided, as well as being given the tools they need to manage their own health.

This does not mean people receive less care and contact health and care services, but that they get all the help and information they need for the best care possible. More from Dr Chandra

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