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Newham CCG chair and GP Dr Prakash Chandra is working smart to deliver better care for increase in patients

PUBLISHED: 09:00 15 February 2017

Andrew Baker. 07977074356

The number of people living in east London is growing rapidly. People are also living longer, meaning that they need more care and support later in life.

As a result, demand for GP services has increased by as much as three-fold over the last five years.

As GPs, we want to make sure that we are able to meet this rising demand for GP services and that local people are able to access the care they need, when they need it.

To achieve this, we know that we have to work smarter. This means using a team of different professionals with a wide range of specialist skills and experience to help us deliver better care for patients when they visit their GP.

Clinical pharmacists are already working with a number of GP practices across Newham. These pharmacists are able to provide specialist support for GPs by treating minor ailments and chronic conditions, running clinics, and reviewing and managing both medication and repeat prescriptions. This means patients can access specialist care without having to wait for an appointment with a GP.

We’re also introducing a new programme to train non-clinical staff working in GP practices to become medical assistants. This means that they will work alongside GPs to share their administrative and some clinical duties – such as managing referrals to hospital or other services and developing care plans. This will free up more time for GPs to spend on seeing and treating patients – and ultimately help us to deliver better care for local people. Our GPs are also working closely with other health and care organisations to support patients with health conditions that mean they are at higher risk of being admitted to hospital. By working together, we can better anticipate what a patient’s individual needs will be and provide the care they need at home or in the community before they become ill.

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