DLR scheme offers travel safe training for mobility scooter and wheelchair users

PUBLISHED: 19:00 07 December 2018

The voluntary scheme aims to help mobility impaired passengers stay safe. Picture: TfL

The voluntary scheme aims to help mobility impaired passengers stay safe. Picture: TfL


Mobility scooter and wheelchair users can receive free advice on staying safe while travelling on the Docklands Light Railway (DLR).

The Community Ambassador programme, run by operator KeolisAmey Docklands, aims to help mobility impaired passengers boost their confidence and independence when on the metro network.

Volunteers can train people of all ages needing mobility support on topics including manoeuvring in and out of station lifts, as well as boarding and leaving trains. Ambassadors have accredited accessibility training and worked closely with charity Whizz-Kids, who support wheelchair users aged from two to 25 years.

Guidance will also be provided on how to request assistance during journeys from members of staff on board the train, Transport for London announced Wednesday.

“This training will be invaluable to many people and we invite them to sign up today,” said TfL’s general manager of the DLR, Trish Ashton.

Training is open to anyone and arranged by contacting the DLR Community Ambassadors on

Latest Newham Stories


Wapping head into the Christmas break five points clear at the top of the East Premier A table after a 1-0 win over nearest rivals Harleston Magpies at Lee Valley Hockey & Tennis Centre.

Valley Hockey & Tennis Centre

St Bonaventure’s year 10 handball team bagged the top prize at the borough’s Handball Cup competition.


With less than a fortnight to go before the big day, donations are mounting for the appeal.

Forest Gate

The former Stevenage midfielder is slowly building up his fitness after a difficult summer on the sidelines

Charlie Lee

Local paper journalists may not get to review West End musicals or critique Michelin star restaurants – but they do get to enjoy the festive spectacle that is the local pantomime.


Clapton manager Jonny Fowell wants his side to bounce back when they take on Enfield at the Old Spotted Dog this evening.

Essex Senior League

Newham Council shook up its Christmas lunch service this month to help elderly residents beat the winter blues.

Stephen Timms


Have you spent time as an unpaid carer? If you are over the age of 25 and living in Newham, the Working for Carers scheme can help you take the first steps back to employment.

Hanson Fernandes’ journey began in 2015 when he arrived in London from Goa, India.

Newsletter Sign Up

Newham Recorder twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Hot Jobs

Show Job Lists

Education Promo

Digital Edition


Enjoy the
Newham Recorder
e-edition today


Education and Training


Read the
Education and Training
e-edition today

Read Now