Dial 1 for room service... and a midwife
- Credit: Archant
When Giselle Mbaki dialled for room service at the Holiday Inn in Stratford it was a different kind of assistance she required.
The heavily pregnant 27-year-old suddenly went into labour last month and her baby was in no mood to wait around for an ambulance.
So hotel staff acted quickly - and luckily there were a lot of towels on hand - and baby Katea became the first baby to be born at the hotel.
Manager Gloria Taiariol, who had never witnessed a labour before, said: “My colleague at reception informed me that there was a lady in room 644 wanting to check out because she was in labour so my instinct was to immediately attend to her.”
Gloria rushed up to help Giselle, who was staying at the hotel temporarily with her three young children and husband while emergency repairs were made to a leaking pipe in their Canning Town house.
You may also want to watch:
While Gloria dialled for an ambulance, security officer Michelle Long from Westfield Stratford - an experienced first-aider and a mother herself - joined in to help Giselle.
“I knew we had little time left before the baby came,” said Michelle. “When the paramedics finally arrived we got Giselle comfortably onto the bed and stayed with her throughout the delivery. Gloria was running back and forth to making sure the paramedics had everything they needed, this meant a lot of hotel towels.”
- 1 New developments given the green light in Newham so far this year
- 2 Steward admits lanyard theft ahead of Euro 2020 final
- 3 Woodford Green and Forest Gate residents criticise councils over flooding
- 4 Forest Gate flats bid gets green light despite neighbours' objections
- 5 Engineering student wins place at Princeton University
- 6 Free fitness sessions on offer in Newham as parkrun returns
- 7 Grade II-listed building to become creative hub with £250k refurb
- 8 Inquest: Newham driver died of 'misadventure' after Redbridge police chase
- 9 Fried chicken outlet to open at Westfield in Stratford
- 10 Barts Trust ends major incident but situation 'critical' at Whipps Cross
And within two hours of that first call for room service, baby Katea was swiftly born at 10.39pm weighing 10.4lbs.
Giselle, now mother of four children under 11, said: “Having a baby in a hotel room is something you don’t anticipate and is definitely an experience I will never forget. Gloria and Michelle were amazing and acted very fast.”