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Scam at Morrisons car park

Monday, April 21, 2014
3:39 AM

I have held a blue badge disability parking permit for many years now and have regularly displayed it when shopping at Morrisons in Stratford which has always been free to disabled shoppers.The pass also gives free parking for up to 3 hours.O n 13th October I shopped at Morrisons parked in a disabled bay and displaying my valid badge only to receive a parking fine on Tues 26th October stating that they have photographic evidence of my offence.. but they never sent me any photographs.I spoke to varoius friends and co drivers who said that company are a scam and ignore the fine as it is not valid at all and certainly not minus a photo.Feeling angry and confused about this I went to Morrisons and spoke to customer services asking when these new parking charges were instigated and was told during the past few weeks..I told them that there was no publicity about this disabled people now have to pay ruling and was told i coukld speak to the manager but must bring my blue badge in as proof.When I returned to customer services I met three other customers telling the same story all wanting the fines cancelled . Also the letter I received says that if i pay before Sunday 30th the amount would be reduced but how can a disabled pensioner find the money and get it sent out in such a short time when the so called offence happened 13 days ago .I have also been on Watchdog internet and they have many other reports of this same company doing similar things in other branches of Morrisons.I feel all Newham Recorder readers should be made aware of this scam so they dont fall foul of it,,if they do get a fine ignore it as all the information i have confirms this as a scam as for Morrisons get your act together or you will be losing customers and your reputation.I now have my "fine" cancelled and my letter and information has joined the pile of similar complaints seen sitting on the desk behind customer services counter.Beware!!

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7 comments

  • Its not a scam as such, its from a remote parking company who actually have cameras at the entrance and exit to the Stratford Morrisons car park which takes a timed picture when you enter and then again when you leave. (There cameras are on the top of poles). The images are captured and sent to their HO in Chorley, Lancs. What angers me is that this company wouldn't do this out of love for Morrisons. Morrisons must have asked for them in the first place! Yet Morrisons in Stratford do not want to listen. They are totally useless. I would boycott this bad excuse of a store until they listen to their customers. My father received a fine from them in March this year (so Morrisons Stratford lied yet again, when saying its a new thing). The problem is you are timed when you arrive and when you actually exit. So if you enter and then take 5 minutes to find a space, then another 5 minutes to get ready to leave your car, and then another 5 minutes queuing for the parking machine and entering your registration number 100% accurately, you are already 15 minutes down. You expect to be back to your car by the time shown on your pay & display ticket, but oh no, the time is taken from when you actually arrived under the entrance barrier. So its actually, in this example, 15 minutes earlier. Being as this is one of the busiest Morrisons I know, and the fact that it also has a restaurant attached, you are going to take the maximum allowed time allowed. BUT please remember, the start the clock from when you arrive, NOT when you get the tickettime on the ticket! Don't pay the fine. They will cancel if you complain. But DO NOT expect feeble Morrisons in Stratford to help you as they are useless (even though THEY contracted Parking Eye!)

    Add your comment |

    robert quade

    Thursday, December 20, 2012

  • My fella took me to morrison stratford, I should have been no longer then 10-15min so he waited in the pick up space, could not believe he recieved a fine.. if the staff was supportive i would have been out of the shop much sooner, didnt help that I have a dissabilty so took me longer to walk. Im so angry, I will write them, and boycott this store never to be a customer there again. And be assured we will NOT be paying this fine.

    Add your comment |

    Ms Jules

    Monday, August 5, 2013

  • Its not a scam as such, its from a remote parking company who actually have cameras at the entrance and exit to the Stratford Morrisons car park which takes a timed picture when you enter and then again when you leave. (There cameras are on the top of poles). The images are captured and sent to their HO in Chorley, Lancs. What angers me is that this company wouldn't do this out of love for Morrisons. Morrisons must have asked for them in the first place! Yet Morrisons in Stratford do not want to listen. They are totally useless. I would boycott this bad excuse of a store until they listen to their customers. My father received a fine from them in March this year (so Morrisons Stratford lied yet again, when saying its a new thing). The problem is you are timed when you arrive and when you actually exit. So if you enter and then take 5 minutes to find a space, then another 5 minutes to get ready to leave your car, and then another 5 minutes queuing for the parking machine and entering your registration number 100% accurately, you are already 15 minutes down. You expect to be back to your car by the time shown on your pay & display ticket, but oh no, the time is taken from when you actually arrived under the entrance barrier. So its actually, in this example, 15 minutes earlier. Being as this is one of the busiest Morrisons I know, and the fact that it also has a restaurant attached, you are going to take the maximum allowed time allowed. BUT please remember, the start the clock from when you arrive, NOT when you get the tickettime on the ticket! Don't pay the fine. They will cancel if you complain. But DO NOT expect feeble Morrisons in Stratford to help you as they are useless (even though THEY contracted Parking Eye!)

    Add your comment |

    robert quade

    Thursday, December 20, 2012

  • Its not a scam as such, its from a remote parking company who actually have cameras at the entrance and exit to the Stratford Morrisons car park which takes a timed picture when you enter and then again when you leave. (There cameras are on the top of poles). The images are captured and sent to their HO in Chorley, Lancs. What angers me is that this company wouldn't do this out of love for Morrisons. Morrisons must have asked for them in the first place! Yet Morrisons in Stratford do not want to listen. They are totally useless. I would boycott this bad excuse of a store until they listen to their customers. My father received a fine from them in March this year (so Morrisons Stratford lied yet again, when saying its a new thing). The problem is you are timed when you arrive and when you actually exit. So if you enter and then take 5 minutes to find a space, then another 5 minutes to get ready to leave your car, and then another 5 minutes queuing for the parking machine and entering your registration number 100% accurately, you are already 15 minutes down. You expect to be back to your car by the time shown on your pay & display ticket, but oh no, the time is taken from when you actually arrived under the entrance barrier. So its actually, in this example, 15 minutes earlier. Being as this is one of the busiest Morrisons I know, and the fact that it also has a restaurant attached, you are going to take the maximum allowed time allowed. BUT please remember, the start the clock from when you arrive, NOT when you get the tickettime on the ticket! Don't pay the fine. They will cancel if you complain. But DO NOT expect feeble Morrisons in Stratford to help you as they are useless (even though THEY contracted Parking Eye!)

    Add your comment |

    robert quade

    Thursday, December 20, 2012

  • Thank you for posting this. I have been sent the same notice from Parking Eye only a few days ago. They claim I have parked in private property for longer than was permitted although I am a regular Morrisons customer and displayed by disability badge before leaving. I had planned to appeal the fine so am extremely grateful you have taken the time to make this information available to the public.

    Add your comment |

    jmackerone

    Monday, June 11, 2012

  • I did not repost my comment! Don't know why its there 3 times...

    Add your comment |

    robert quade

    Thursday, December 20, 2012

  • Thank you for posting this. I have been sent the same notice from Parking Eye only a few days ago. They claim I have parked in private property for longer than was permitted although I am a regular Morrisons customer and displayed by disability badge before leaving. I had planned to appeal the fine so am extremely grateful you have taken the time to make this information available to the public.

    Add your comment |

    jmackerone

    Monday, June 11, 2012

The views expressed in the above comments do not necessarily reflect the views of this site

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