Charity out-of-pocket after ten month wait for cash

14:29 27 January 2014

Users at the bereavement centre are still waiting for the cheque as promised from Waitrose

Users at the bereavement centre are still waiting for the cheque as promised from Waitrose


A bereavement charity was left out-of-pocket after waiting ten months for a cheque from a leading supermarket.

The Drop-in Bereavement centre on Grange Road, Plaistow, was told in March last year they had been awarded a cheque for £380 from a Waitrose community scheme, based in Westfield Stratford City.

Olive Brade, 57, who co-founded the Newham charity with Sandra Bronson, 50, said: “The Waitrose money was going to cover the cost for the materials we need for the therapies.

“If the therapies are funded then we can provide this service for free.”

Instead, money put aside for a free meal for users was spent on therapies, leaving the charity members out of pocket having to pay for the meal themselves.

Ms Brade said: “We’re not angry about this because we’re so grateful the money has been awarded to us but we’re rather taken aback by the lack of apology and frustrated after 10 months of phone calls.”

Ms Brade explained they received a cheque last year but it was addressed incorrectly and they were not able to cash it. They had been trying since March to get Waitrose to resend the cheque with the correct name on it.

The charity is the only support offered to the borough’s bereaved families.

It relies mainly on donations and fund-raising to cover the cost of their services which include counselling and therapy.

A Waitrose spokesperson said: “We make every effort to send donations as soon as we can, but unfortunately, in this instance, the process of re-issuing a cheque was subject to a number of delays.

They said the cheque had now been posted to the branch, and was due to arrive on Wednesday.

You can get in touch with the bereavement centre by emailing: Tel 0207 511 6444) (m 07983 257 502


Latest News Stories

Yesterday, 17:35
East Ham MP Stephen Timms

Stephen Timms has branded the chancellor all talk while also applauding his Spending Review U-turn on tax credits cuts.

Elizabeth Olympic Park
Yesterday, 16:21
Lyn Brown MP

Lyn Brown has hailed a “major victory” after George Osborne dropped plans to cut tax credits in his Spending Review, but warned Newham schools could lose money.

Lyn Brown
Yesterday, 15:24
Councillors and Mayor Sir Robin Wales making the pledge

A United Nations campaign to end violence against women has received support from figures in the borough.

United Nations
Yesterday, 14:05
Chancellor George Osborne outlined the government's spending plans in his Autumn Statement and Spending Review (Pic: PA/Yui Mok)

George Osborne vowed to “put security first” as he outlined the government’s economic plans for the next five years in his Autumn Statement and Spending Review.


Most read news


Section Boys, Big Tipper, Big Narstie, Lady Leshurr, Trapstar, and UFest street team members

We’ve got 10 pairs of tickets to give away to watch some of the country’s best and brightest urban music talent at UFest, London’s official youth festival.

Read more
Tesco - Every little helps

Would you like to have the opportunity to win a huge £2,500 to spend at Tesco? Well with this amazing prize you can do exactly that! MyOffers are giving you the chance to get your hands on £2,500 to spend on anything you desire may it be free weekly groceries for the foreseeable future, a new TV, home decoration or even a new sofa!

Read more
You could get your hands on the new Samsung Galaxy S6 Edge!

Here’s your chance to win one of the most feature-packed smartphones on the planet, from tech giants Samsung, The Samsung S6 Edge!

Read more

Digital Edition

Read the Newham Recorder e-edition today E-edition
Family Notices 24

Local business directory

Our trusted business finder